Frequently Asked Questions
What documentation is required for my pet to travel?
The documentation required for pet relocation depends on your destination country, airline regulations, and your pet’s species and age. Most relocations require an up-to-date rabies vaccination, a government-issued health certificate completed by a licensed veterinarian, and proof of microchipping. Some countries also require additional vaccinations, blood tests (such as rabies titer tests), import permits, or government endorsements (USDA, CFIA, or equivalent). Our team guides you through every requirement to ensure all paperwork is completed accurately and on time.
How far in advance should I start planning my pet’s relocation?
Pet relocation planning should begin as early as possible, ideally 3 to 6 months before travel. Certain destinations require waiting periods after vaccinations or blood tests, which can significantly affect timelines. Airline booking availability, temperature restrictions, and seasonal travel limits may also impact scheduling. Starting early allows us to create a smooth, stress-free travel plan and avoid last-minute delays or unexpected complications.
Some destinations, like Australia require at least 8-12 months to properly prepare for the shipment.
Is it safe for my pet to fly?
Yes, air travel is very safe for pets when handled by experienced professionals and transported in compliance with airline and international regulations. We prioritize pet-friendly airlines, plan the most efficient routes, and closely monitor weather and temperature restrictions. Pets travel in climate-controlled cargo holds designed specifically for live animals, and all crates must meet strict safety standards to ensure your pet’s comfort throughout the journey.
What type of travel crate will my pet need?
Pets must travel in an IATA-compliant airline-approved crate that allows them to stand upright, turn around, and lie down comfortably. Crate size is determined by your pet’s measurements and airline requirements. Proper crate selection is essential for your pet’s safety and airline acceptance. We assist with accurate sizing and can provide or source approved crates as part of our pet relocation services.
How much does pet relocation cost?
The cost of pet relocation varies based on several factors, including destination, pet size and breed, crate size, airline fees, documentation requirements, and ground transportation services. International relocations may also include customs clearance or quarantine arrangements. We provide transparent, detailed quotes outlining all included services, so you understand exactly what to expect with no hidden fees.
Will my pet need to be quarantined upon arrival?
Quarantine requirements depend entirely on the destination country and your pet’s compliance with import regulations. Some countries, such as Australia, New Zealand, Fiji, and Singapore, may require mandatory quarantine, while others allow pets to enter without quarantine if all medical and documentation requirements are met in advance. We review your pet’s records and destination rules carefully to minimize or avoid quarantine whenever possible.